How to Verify Your Domain with DNS Settings for wildcloud

To ensure your domain or subdomain is properly directed to your wildcloud tenant, it's essential to configure the DNS settings correctly. Below are the steps you need to follow for both the domain apex and subdomains.

Verifying a Domain Apex

For the root domain (also known as the apex domain), you need to add A records pointing to specific IP addresses provided by wildcloud.

Step 1: Access DNS Settings

Log in to your domain registrar's control panel and navigate to the DNS settings section for your domain.

Step 2: Add A Records

You will need to create three A records, each pointing to a different IP address. Here are the values you should use:

  • Record Type: A
  • Host: @ (or your domain name)
  • Value: 54.74.209.56
  • TTL: (Time to Live, the default is typically 3600 seconds or as recommended by your registrar)

Repeat this process to add two more A records with the following values:

  • Value: 54.75.81.37
  • Value: 54.216.187.86

Make sure there are no AAAA records for your domain as they are not required and can interfere with the correct DNS setup.

Step 3: Save DNS Settings

After adding the A records, save your DNS settings. Changes may take some time to propagate across the internet.

Verifying a Subdomain

For subdomains, you will use a CNAME record to point to wildcloud's servers.

Step 1: Access DNS Settings

Log in to your domain registrar's control panel and navigate to the DNS settings section for your domain.

Step 2: Add a CNAME Record

Create a CNAME record for your subdomain with the following settings:

  • Record Type: CNAME
  • Host: The subdomain you wish to point to Wildcloud (e.g., 'app' for app.yourdomain.com)
  • Value: public.eu1.wpcs.io
  • TTL: (Time to Live, the default is typically 3600 seconds or as recommended by your registrar)

Step 3: Save DNS Settings

After adding the CNAME record, save your DNS settings. As with A records, changes may take some time to propagate.

Verifying DNS Propagation

After updating your DNS settings, you can check the propagation status using tools like dig or online services such as https://toolbox.googleapps.com/apps/dig/. This will confirm that your domain or subdomain is resolving to the correct IP addresses or CNAME.

Finalizing Domain Verification

Once you've confirmed that your DNS settings are correct and propagated, you can proceed to verify your domain with Wildcloud:

  1. Log in to your wildcloud Console.
  2. Navigate to the tenant
  3. Click Actions
  4. Click Add domain 
  5. Click the 'Verify' button 
  6. Set as "main domain" once verified 

Conclusion

By following these detailed steps, you should be able to set up your DNS records correctly for both your domain apex and subdomains, ensuring successful verification with wildcloud. If you encounter any issues, consult wildcloud's support for further assistance.